The Physics of Marketing

A short, mostly accurate physics lessonfor people who sell to lawyers.

Every marketing vendor promises to make your firm louder. Physics has a few things to say about that. None of them involve shouting.

Preface, with a straight face

We named the company after a physical phenomenon, so we owe you an explanation that holds up. Everything below is real physics. The marketing commentary is ours, and it is offered in the spirit in which most marketing is received: with one eyebrow raised.

I

Resonance: the right push, not the big push

A system responds most strongly when a driving force arrives at or near its natural frequency. A child on a swing goes higher with small, well-timed pushes than with one enormous shove at the wrong moment. The push doesn't have to be big. It has to be right.

Marketing translation: a firm doesn't need the loudest campaign in the market. It needs a message that matches the frequency it already has, delivered in time with the last one. Most budgets are spent on the enormous shove.

Amplitude grows when fdrive ≈ fnatural.

II

Interference: in phase reinforces, out of phase cancels

Two waves of the same frequency that line up crest-to-crest add together. Two that line up crest-to-trough subtract, and can cancel to nothing. Same energy, opposite result. The difference is never effort. The difference is alignment.

Marketing translation: a website from one vendor, a feed from another, a TV spot from a third and an intake script from a fourth are four waves with four phases. They don't fail loudly. They cancel quietly, and the invoice for all four still arrives.

Δφ = 0 → constructive. Δφ = π → destructive.

III

Noise: energy with no information in it

In signal processing, noise is energy that carries no message. Adding more of it doesn't help a signal get through; it raises the floor the signal has to clear. The useful number is never raw power. It's the ratio of signal to noise.

Marketing translation: the legal advertising market is already saturated with gavels, handshakes and "we fight for you." Each new one raises the noise floor for everyone, including the firm that paid for it. The way to be heard in a loud room isn't to be louder. It's to be the only clear thing in it.

What matters is S/N, not S.

IV

Decibels: twice as loud costs ten times the power

The decibel scale is logarithmic. Doubling perceived loudness takes roughly ten times the power. Past a point, every additional dollar of volume buys less and less.

Marketing translation: the firm that doubles its ad spend to drown out the firm across the street has signed up for the wrong curve. Clarity is linear. Volume is logarithmic, and expensive.

+10 dB ≈ 10× power ≈ 2× loudness.

V

Damping: why most campaigns fade

A struck bell rings and then dies away as its energy leaks into the air. How long it sustains depends on how much it loses per cycle. A resonant object is one that holds its energy and keeps sounding after the strike.

Marketing translation: a campaign that runs for a month and stops is a bell struck once. A connected system, where the website feeds the content, the content feeds the ads, and every call feeds the data, loses less energy per cycle. That's the whole trick. Not a bigger hammer. A better bell.

Sustain ∝ 1 / (energy lost per cycle).

The one law we made up

A marketing dollar spent out of phase with the last one is a dollar spent against the firm.

It isn't in any textbook. We stand by it anyway. Everything Resonant builds is built to keep a firm's marketing in phase: one story, one frequency, every touch amplifying the last.

Louder isn't the goal. Clearer is.

Let's talk about your firm